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Dec 05 2011

Tales of the unexpected

What surprises does the world have in store for us in 2012? Judging from the last 12 months we might well be in for another bumpy ride. But we have seen so many remarkable twists and turns that we have now become almost desensitised to both the pace and sheer bizarreness of recent change. The extraordinary has become ordinary.

As I write this, the eurozone fiasco and the pending banking crisis continue to dominate the headlines, even though the public is totally fatigued by a situation that economically they struggle to understand and politically makes them despair. In the US, many people are now too despondent to watch television news. A few weeks before he died, Steve Jobs’ Apple Corporation had greater cash resources than the federal government, simultaneously a tribute to Jobs’ commercial genius and an indictment of a political system falling into disrepute.

Western liberal democracy seems to be a tarnished brand given the economic woes and anaemic political response on both sides of the Atlantic. But ironically in a year when large numbers of people in the West have become almost terminally frustrated by their system of government, huge numbers of people in other parts of the world have risked – and given – their lives to rid themselves of incompetent autocracies. [Read more…]

Written by AnnaPurna Consulting · Categorized: Uncategorized

Nov 21 2011

Finding the sweet spot

What can the financial services industry learn from a confectionery manufacturer? The parallels are not obvious. But having spent this morning on the production line of a leading confectionery manufacturer, it strikes me that bankers could do worse than spend some time examining the dynamics of an industry that few of us ever pause to consider.

Nobody needs confectionery. It is not critical to our future well-being. The pleasure it offers is transitory. Financial services, by contrast, should be the oil that lubricates the engine of the global economy enabling trade to globalise and deliver prosperity to billions.

But it is bankers not confectionery makers that have the image problem. Nobody is accusing confectionery companies of bringing the global financial system to the brink of collapse and they have enjoyed over a century of extreme brand loyalty that the marketing departments of beleaguered banks can only dream about. [Read more…]

Written by AnnaPurna Consulting · Categorized: Reputation management, Uncategorized · Tagged: 99% Movement, Bankers, Confectionery, Occupy Wall Street, Reputation management

Nov 10 2011

Where do we go from here?

I am writing this in Japan, a country I know a little and like a lot. I was last here a few days after the earthquake in March. Like many people who have lived here, I felt a strong tug of affection when news of the disaster broke. Even though you know the country has endless reserves of stoicism and self-restraint, it was still moving to see these qualities deployed so vividly.

It is interesting to return eight months later. Tokyo still seems quieter and you definitely notice less non-Japanese people around as you travel around the city. For all its size and importance, Tokyo has always been one of the least cosmopolitan of the great world cities. In many ways, that is part of its charm: you never feel you are anywhere else but Tokyo. Over time, other mega-cities gradually start to have more in common with each other and less with their national hinterland. Not Tokyo. This is most definitely a Japanese, not an international, city. [Read more…]

Written by AnnaPurna Consulting · Categorized: Country analysis, Uncategorized

Oct 20 2011

Ploughs and politics

When I turned up at university to study history in the early 1980s I was in need of inspiration. Reviewing the optional courses, I despaired of yet again examining the causes of the First World War or nineteenth century parliamentary reform. Important as these were, I felt I had studied nothing else at school – probably because it seemed a good number of my teachers were old enough at least to have served in the trenches if not to have agitated for political reform in the 1830s. So imagine my enthusiasm when I spotted a new course entitled: “South Africa: apartheid and the roots of segregation”. I signed up with alacrity. [Read more…]

Written by AnnaPurna Consulting · Categorized: International relations, Uncategorized · Tagged: ANC, apartheid, Nelson Mandela, Pondoland, Ramaphosa, Roelf Meyer, South Africa

Oct 04 2011

Libya in the balance

As I write this, the battle for Sirte, Colonel Gaddafi’s birthplace, seems to be entering the final phase. As many as 10,000 people have fled the city, NATO airstrikes continue and reports of major casualties and an acute shortage of medical supplies reinforce the hope that the fighting will cease soon. Then only Bani Walid will remain among Libya’s major cities in the hands of Gaddafi loyalists.

Last week in Tripoli the sense of triumphalism was palpable. [Read more…]

Written by AnnaPurna Consulting · Categorized: Country analysis, International relations, Political uprising in Middle East and North Africa, Uncategorized · Tagged: Gaddafi, Libya, NATO airstrikes, regime change, Sirte, Tripoli

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